Privacy Policy

This Privacy Policy explains how Central Piedmont Plumbing and Septic LLC (“Central Piedmont,” “we,” “us,” or “our”) handles information submitted through centralpiedmontplumbing.com or provided when you contact the business.

Information you provide

When you call, email, or use the estimate form, you may provide information such as your name, phone number, email address, service address or ZIP code, requested service, project description, photos, equipment information, and preferred contact details. Please do not submit sensitive personal or financial information through the website form.

Information collected automatically

Like most websites, the site and its service providers may receive technical information such as IP address, browser type, device type, referring page, pages visited, and approximate location derived from an IP address. This information may be processed through server logs, cookies, or similar technologies used to operate, protect, and understand the website.

How information is used

Information may be used to respond to requests, confirm service area and availability, schedule or discuss work, prepare estimates, provide customer service, maintain business records, improve the website, prevent misuse, and comply with legal obligations. We do not promise a specific response time or service outcome through form submission alone.

Estimate form and other embedded services

The estimate form is hosted by LeadConnector/LeadConnectorHQ and loaded from api.leadconnectorhq.com, with supporting script content from link.msgsndr.com. Information submitted through that form is transmitted to and processed through those services for the business. Their own terms and privacy practices may also apply.

The site also embeds Google Maps and links to a Google Business Profile. Google may receive technical information when embedded maps load or when you follow a Google link. You can use the phone number or email address instead if you prefer not to interact with an embedded or linked third-party service.

Sharing information

Information may be shared with service providers that support website hosting, form processing, communications, scheduling, customer management, analytics, security, or other business operations. It may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, address fraud or misuse, or support a business transfer. We do not state that personal information is sold.

Retention and security

Information may be retained for as long as reasonably needed for the purposes described above, including customer service, project records, legal compliance, dispute resolution, and business operations. Reasonable safeguards may be used, but no website, transmission method, or storage system can be guaranteed completely secure.

Your choices

You may choose not to use the online form and contact the business by phone or email. You may also ask us to update or delete information you previously submitted, subject to legal, contractual, safety, and recordkeeping needs. Browser settings can limit some cookies or third-party content, though parts of the site may work differently.

Children’s privacy

This website is intended for people seeking property services and is not directed to children under 13. If you believe a child has submitted personal information through the site, contact us so the situation can be reviewed.

Policy updates

This policy may be updated as the website, service providers, or business practices change. The effective date at the top of this page identifies the current published version.

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